In an effort to gain insights from the 22 communities served by United Way of North Central Massachusetts (UWNCM), we launched a community needs assessment to identify where critical gaps in service may exist and where UWNCM should consider investing donor dollars.

UWNCM undertook this effort to gather qualitative and quantitative information from a range of sources: public data, a community-wide survey, interviews and focus groups.

View the report here: Community Needs Assessment Impact Paper