Every day, someone somewhere in Massachusetts needs to find essential community services, such as an after school program, food bank, or resource that provides care for aging parents. Many people face these challenges but don’t know where to turn for help. The Solution is to Dial 2-1-1.
Mass 211 is an easy to remember telephone number that connects callers to information about critical health and human services available in their communities. It serves as a resource for finding government benefits and services, nonprofit organizations, support groups, volunteer opportunities, donation programs and other local resources. Always a confidential call, Mass 211 maintains the integrity of the 9-1-1 system while saving that vital community resource for life and death emergencies.
Available 24 hours a day, 7 days a week, Mass 211 is an easy way to find or give help in your community.
Mass 211 responds immediately during times of crisis to field calls regarding the crisis and direct callers to services most appropriate for their needs. If you are unable to reach 2-1-1 due to your telephone or cell phone carrier, a toll-free number is available 1-877-211-MASS (6277).